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Privacy Policy
At Primacy Academy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you access our website, enroll in our courses, or use our Learning Management System (LMS).
By using our services, you agree to the terms outlined in this Privacy Policy.
Primacy Academy is a professional training platform operated by Primacy Infotech Limited. We respect your privacy and are committed to handling personal information responsibly, transparently, and in compliance with applicable laws in Bangladesh.
We may collect the following types of information:
a. Personal Information
Full name
Email address
Mobile number
Address (if required for certification or billing)
National ID or business-related information (only when required for specific courses)
b. Account & Usage Information
Login credentials (securely stored)
Course enrollment and progress
Attendance and completion records
Communication history with our support team
c. Technical Information
IP address
Browser type and device information
Website usage data (cookies, logs)
We use collected information to:
Register and manage user accounts
Provide access to courses and LMS features
Communicate course updates, schedules, and notices
Issue certificates and maintain training records
Improve our services and learning experience
Ensure platform security and prevent misuse
We do not sell or trade your personal information to third parties.
Primacy Academy may use cookies to:
Improve website performance
Remember user preferences
Analyze platform usage for improvement
You may disable cookies through your browser settings, though some features may not function properly.
We may share information only in the following cases:
With trusted service providers for technical or operational support
When required by law, regulation, or government authority
To protect the rights, safety, or property of Primacy Academy and its users
All third parties are required to maintain data confidentiality.
We take reasonable technical and organizational measures to protect your data, including:
Secure servers and access controls
Password protection and authentication
Restricted access to personal information
However, no online system is 100% secure, and we cannot guarantee absolute security.
Some courses (such as e-GP training) involve guidance related to government platforms. Primacy Academy:
Does not control external government systems
Is not responsible for their privacy practices
Advises users to review the official privacy policies of those platforms
We retain personal data only as long as necessary to:
Provide training services
Maintain academic and certification records
Meet legal or regulatory requirements
Data may be securely deleted when no longer required.
You have the right to:
Access your personal information
Request correction of inaccurate data
Request account deactivation
Withdraw consent for communications (where applicable)
Requests can be made by contacting our support team.
Primacy Academy’s services are intended for professional and educational purposes. We do not knowingly collect personal data from children without appropriate consent. If such data is identified, it will be removed promptly.
Primacy Academy reserves the right to update this Privacy Policy at any time. Changes will be posted on our website and will take effect immediately upon publication.
